Impact management

We've built a team of expert Impact Managers who are here to help coach and support you in getting the most from your platform and your broader digital strategy. Depending on your support package you can benefit from quarterly reviews and more.Read more

Group skills workshops

Deep dive into an area of digital such as Content Marketing, Writing for the Web, Adwords and more in regular skills workshops. You'll benefit from expert training and capability development if you take this as part of your ongoing support.Read more

Client community events

A chance to hear updates and input on the future of the platform. You'll also benefit from knowledge shares on a specific topic - where you can compare and learn from other charities.Read more

Ongoing platform training

Full access to training materials and regular webinars to give your staff the skills they need to make the most of the platform.Read more

Online helpdesk

Online support during all business hours using our online Helpdesk ticket system.Read more

Emergency phone line

While it probably won't be needed, you'll have access to our dedicated support number for any emergencies during working hours.Read more

Managed hosting

Full hosting in the cloud that grows with you. We take care of the upgrades and security so you don't need to worry.Read more

Regular platform updates

We invest heavily each year in maintaining and upgrading the platform so that it moves with the times without you even having to think about it.Read more