Reports to: VP of Customer Success
Salary: Competitive base salary, plus commission based on retention and upsells

About this awesome role

Having grown quickly over the last 2 years, we are now investing heavily in our Customer Success Team.  As a Customer Success Manager you will be instrumental in identifying how Raising IT can help our clients get the most value possible out of their relationship with us and in turn, converting that into retention and upsells.   Working closely with the VP of Customer Success, you'll be responsible for the success of a group of our clients, and for identifying and implementing scalable and repeatable ways to increase the impact they can achieve using our product. The role will be a commission-based role and you will be targeted on the number of retentions and upsells achieved.

Source: Level