Role: Digital Strategist

Reports to: Head of Client Strategy

Salary: Competitive commensurate with skills and experience

About us

Raising IT is transforming the way the not-for-profit sector market themselves to increase their income and impact. We’re the largest provider of third sector website tools, working with over 300 amazing clients such as Street League, Lepra and The Woodlands Trust. 

We’re a rare breed of company that combines making a massive difference to important causes with being an exciting fast-growth tech company. We’re looking for people to join our caring and passionate team to come on our journey of building a world-changing, world-class company.

About this awesome role

As an experienced digital strategist, you’ll facilitate face-to-face website strategy workshops for our not-for-profit clients to help define their website strategy and map this to our technology for the launch their new website. You will guide and challenge clients through our evolved strategy process to create tailored strategic outputs that will help them drive digital returns and impact. This will arm them with the strategic tools to establish and own their digital presence for the long-term. You will also support other website and digital strategy related requirements across our client community.

What you'll be doing

Facilitating Raising IT's dynamic website strategy sessions:

  • Leading website strategy workshops in group settings following our defined process
  • Preparing thoroughly for strategy workshops to meet the unique needs of each client and being prepared to handle any unusual requirements and internal dynamics
  • Proactively ensuring clients receive advice and information that adds value to their strategic requirements, within reason and appropriate to the Raising IT brand
  • Creating outputs for the next stages of the on-boarding process, and ensuring that they are interpreted effectively by the Design team

Contributing to ongoing refinement and improvement of workshop content, materials and techniques

  • Working with other teams to ensure website delivery processes and launches are in line with client strategy
  • Resolving any non-standard client requirements ensuring these complement strategic direction and match platform functionality
  • Supporting the Sales team as needed to ensure clients website ambitions are the right fit with the platform and identify and resolve any unusual requests
  • Working directly with clients after their workshops to support any ongoing digital strategy questions and request
  • Covering workshop logistics to efficiently prepare for strategy sessions and managing the strategy venue

What we're looking for

  • You are highly experienced in digital strategy development and implementation, website project management, digital marketing, and content creation and marketing
  • You have hands-on technical skills, especially using CMS systems and other digital marketing tools
  • You have a good grasp of information architeture principles and user journey development
  • You are confident and comfortable presenting to a variety of audiences and have facilitated group workshops and sessions at all levels.
  • You are a brilliant communicator able to capture a room and take people on an inspiring journey of digital discovery whatever their level of experience or digital literacy
  • Third sector knowledge and experience is preferable

What it takes to do the job

  • Tenacity to handle on-the-spot challenges, difficult conversations and pressures while continually inspiring strategic thinking
  • The ability to be hands-on and pragmatic in order to find solutions for client needs regardless of barriers or challenges
  • Analytical skills to review and optimise digital performance and activities using Google Analytics and other relevant tools
  • Leadership skills to influence thinking around digital transformation and its value to delivering income and impact
  • Demonstrable experience in building and managing relationships at all levels to drive action and build confidence
  • Resilience, flexibility and focus with ability to adapt and see challenges as opportunities
  • Ability to grow and take on new responsibilities and self-learn with enthusiasm in a fast-changing environment

Why we should work together

We’re solving a big problem. The nonprofit sector is a multi-trillion dollar industry that spends a sickening amount on old school marketing approaches. We’re working to create systemic change so that more money can be directed to the vital front-line services charities provide.

We’ve grown quickly to become the market leader in the UK, and are uniquely positioned to continue our rapid expansion.

We have all the benefits that come with working at a dynamic tech start-up. Great Shoreditch HQ, a vibrant workplace with regular socials, a relaxed and caring atmosphere that puts our staff first and most importantly a knowledge that every day you’re working to make a big difference to important causes we care about.

How to apply

Email your CV along with a cover letter explaining what you will bring to the role and why you want to do this job to:

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Please note we are not using recruitment agencies to fill this role.