Packages start at a monthly fee of £230 for our small charities package.

Our aim through working with charities is to increase their capability up the digital maturity model, helping charities to dramatically increase their income and impact over time.

Principles

  • Transparent pricing tiers to suit budgets of different sized charities
  • All inclusive pricing so we can work in partnership, no additional day rates
  • Ongoing investment into your website and improving technology
  • A sophisticated strategic service to improve the digital maturity model
  • Unlimited support, hosting, maintenance and training in all pricing tiers
  • Don’t compare us to a hosting and support contract, read our post apples and oranges first

Pricing

TIER 1: SMALL CHARITY - £230 per month


open to charities with under £300k income per annum

  • Licence to our Fast Forward platform, with access to all the features you need to create and build your charity website, including all fundraising and donations features
  • Regular platform updates
  • Online support during all business hours using an online ticketing system. We guarantee an initial response time of 1 hour for critical tickets and maximum up to 1 day even for low priority tickets.
  • Access to training materials
  • Hosting and maintenance

TIER 2: FAST FORWARD - £440 a month


open to charities with under £1M income per annum

  • Everything in Tier 1, plus...
    Priority support
  • Real-time data reporting and analysis

TIER 3: STANDARD SUPPORT - £740 a month


open to all charities

  • Everything in Tier 2, plus...
  • Phone support during all business hours
  • Quarterly call with an Impact Manager to set and improve your digital strategy
  • Group Digital Skills Workshops which aim to upskill your charity to have the digital skills to match your new website
  • Free website redesign every 3 years

TIER 4: IMPACT MANAGEMENT SUPPORT - £960 a month

  • Everything in Tier 3, plus...
  • Impact manager organising monthly meetings to advance your digital strategy
  • Data scientist providing optimisation to your website
  • Quarterly design changes and free website redesign every 2 years